10Bet Terms and Conditions

Welcome to 10Bet Casino. These Terms and Conditions govern your use of our website, products, and services. By registering an account, making a deposit, or placing a bet on our platform, you confirm that you have read, understood, and agreed to these terms in full. We strongly encourage you to review this document carefully before using any part of our service. If you do not agree with any section of these terms, please do not use our platform.

1. About Us

At 10Bet Casino, we operate under the name of Blue Star Planet Limited, a company registered in Malta at Dragonara Business Centre, 5th Floor, Dragonara Road, St. Julians STJ3141. We have been providing online betting and casino services since 2003, and we remain committed to offering a safe, fair, and enjoyable experience to all our customers.

Our 10Bet Casino platform holds a licence issued by the UK Gambling Commission (licence no. 43173), which ensures that all our operations comply with the highest regulatory standards. We also operate an Irish sportsbook under Remote Bookmaker's Licence 1010917, issued by the Office of the Revenue Commissioners. You can access our services at 10bet.com and 10bet.co.uk.

2. Eligibility and Registration

2.1 Who Can Use Our Services

Our services are available exclusively to customers located in the United Kingdom, Ireland, Jersey, and Guernsey. Any territory outside of these jurisdictions is considered an Excluded Territory. If you reside in an Excluded Territory, you are not permitted to register or use our services.

To use the 10Bet online casino, you must:

Be at least 18 years of age
Be a resident of an eligible jurisdiction (UK, Ireland, Jersey, or Guernsey)
Provide accurate and complete information during 10bet register process
Not be a current employee, agent, or affiliate of Blue Star Planet Limited
Not have a previously closed or suspended account with us

2.2 Account Verification (KYC)

When you complete the 10 bet registration, we are required to verify your identity before processing withdrawals or allowing continued play. Our KYC (Know Your Customer) process typically takes 24–48 hours. We may request documents such as a valid government-issued photo ID, proof of address, and proof of payment method. Failure to provide the required documentation may result in a delay or suspension of your account.

3. Your Account

At 10Bet Casino, we allow each customer to hold only one account. Opening duplicate accounts is strictly prohibited and may result in the forfeiture of winnings and permanent account closure. You are solely responsible for maintaining the confidentiality of your 10bet login credentials. If you suspect that your account has been accessed without your authorisation, please contact us immediately at support@10bet.co.uk.

We reserve the right to suspend or close any account at our discretion if we detect fraudulent activity, misuse of bonuses, or violations of these terms. All balances and pending winnings associated with such accounts may be voided.

4. Deposits and Withdrawals

4.1 Deposits

Our 10Bet Casino supports a wide range of deposit methods to ensure your convenience. The minimum deposit is £10 across all available payment options. The maximum single deposit is £10,000 for most methods, with PaysafeCard capped at £2,000. All deposits are processed instantly and free of charge.

Accepted deposit methods at our platform include:

Debit cards: Visa, Mastercard (credit cards are not accepted)
E-wallets: PayPal, Apple Pay, Google Pay, Neteller, Skrill
PaysafeCard (via My PaysafeCard account)
Trustly (open banking)
Fast Bank Transfer

Please note that regulatory affordability limits may apply in accordance with UKGC requirements.

4.2 Withdrawals

We process withdrawals in accordance with our Closed Loop Policy, meaning funds are returned to the original deposit method wherever possible. The minimum withdrawal amount is £5. If your balance falls below this threshold, please contact our support team for assistance.

Maximum withdrawal limits per single transaction are as follows:

Debit card: £35,000
PaysafeCard: £4,000
All other methods: £50,000

Regarding 10bet withdrawal times, card and e-wallet payments typically clear within 1–2 business days, while bank transfers may take 1–3 business days. Most transactions are automated and processed immediately after our security checks are complete.

5. Bonuses and Promotions

Here at 10Bet Casino, we offer a range of bonuses and promotions designed to reward both new and existing customers. All bonuses are subject to specific terms that must be read alongside these general Terms and Conditions.

5.1 Welcome Bonus

Our 10bet welcome bonus for the casino includes a 100% match up to £25, selected at the time of sign-up. The 10 bet welcome offer for sports provides a 100% match up to £50 on your first deposit. Both bonuses carry a 10x wagering requirement. The casino bonus must be wagered within 3 days, with maximum bonus winnings capped at £1,000. The sports bonus is valid for 30 days, with your cash deposit used first.

5.2 Bonus Terms

When claiming any 10bet bonus or using a 10bet bonus code, the following general rules apply:

Wagering requirements apply to bonus funds only, not your cash balance
Bonuses cannot be withdrawn directly — only winnings converted from wagering are eligible
We reserve the right to cancel any bonus if misuse or fraud is detected
Free spins and free bet offers are subject to their own individual terms
The 10bet promo code must be entered correctly at the time of registration or deposit

6. Responsible Gambling

We at 10Bet Casino are fully committed to promoting responsible gambling. We provide a range of tools to help you stay in control, including deposit limits, loss limits, session reminders, reality checks, self-exclusion, and cooling-off periods. You can access these features at any time through your account settings.

If you believe that gambling is negatively impacting your life, we encourage you to use our self-exclusion options or reach out to independent support organisations such as GamCare or BeGambleAware. Our 10Bet Casino platform is verified by iTech Labs and eCOGRA, ensuring fair play and certified RNGs across all games.

7. Customer Support

Our 10 bet live chat service is available daily from 08:00 to 23:00. You can also reach our team by phone during the same hours, or via email at support@10bet.co.uk at any time. The 10 bet contact number and full support details can be found on our Help Centre page. We offer support in English and Swedish.

8. Intellectual Property

All content on our 10Bet Casino platform — including graphics, software, text, logos, and game interfaces — is protected by intellectual property laws. You may not reproduce, distribute, or modify any content from our website without our prior written consent. Unauthorised use of our materials may result in legal action.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Malta and, where applicable, the laws of the United Kingdom. Any disputes arising from your use of our 10Bet Casino services will be subject to the exclusive jurisdiction of the relevant courts. For UK-based customers, we are fully regulated by the UK Gambling Commission, and disputes may be escalated to an approved Alternative Dispute Resolution (ADR) provider.

10. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. We will notify you of any material changes via email or through an on-site notification. Your continued use of the 10 bet casino following any update constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of any changes.

If you have any questions about these terms, please contact us directly at support@10bet.co.uk. Our team is here to help and we are committed to ensuring your experience at 10Bet Casino is transparent, fair, and enjoyable.

Content updated: July 12, 2026